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Customer Support

If you cannot find an answer to your question here, you may contact us directly. You may also want to view some of the frequently asked questions for more information.


Question  How do I know whether I have been approved for scrubbing against a particular state's registry?

Answer  When you sign in to your account, you will be directed to an account summary page. At the bottom of this page you will find a list of the available jurisdictions, detailing which jurisdictions you have been approved to scrub against as well as the date that your most recently downloaded scrub will expire.